Cum laude...

Obtaining an ISO 9001 quality certificate is one thing, keeping it for a longer period another. Every three years, the organization is carefully scrutinized by an experienced auditor. Strategies, procedures, instructions, day-to-day practice… Everything is held against the light of the quality standards, searching for the weakest link in the system.

Here’s some good news: Van Os-Sonnevelt got an excellent score, with not a single remark or proviso for any aspect of its business. Sure enough, you are in for a great customer experience for at least another three years.